We visited the Zouk Mosbeh branch and waited about 45 minutes for our order. We later learned that the order had been forgotten because the waiter left the order slip in his pocket instead of sending it to the kitchen. The manager apologized and offered a complimentary cheese stick, which we appreciated. However, when he asked what we would like to drink, we understood that the drinks were also part of the compensation, but they were charged on the bill. We appreciate the apology and the effort to resolve the issue, but the long delay and the misunderstanding regarding the drinks affected our overall experience. Service: 3.0, Quality: 4.0, Cleanliness: 4.0, Responsiveness: 3.0, Friendliness: 3.0, Value For Money: 3.0

Talabna Double mozzarella chicken burger l mozzarella abadan ma ela ta3me w ma fi ta3mit chicken w sauce ktirr kenit khafife bi aleb l burger w kmn bi khsous l Mexican sandwich kenit mni7a bas kmn ta3mit l chicken manna mbayne bas kenit afdal men l burger w kmnn ken fi te2khir mesh ma2boul fa l experience ka awal marra kenit so bad Service: 2.0, Quality: 1.0, Cleanliness: 5.0, Responsiveness: 3.0, Friendliness: 5.0, Value For Money: 3.0